14 Apr Case Study: Select Group
Problem: Help, how do we manage terabytes of email!
Select Group offer a full range of services delivering professional architectural, surveying, planning and project management with offices in Melbourne, Geelong and Adelaide. Their clients are retailers, developers, builders, government agencies and not-for-profit organisations who use their end to end development solutions to “give life to their ideas”.
Select Group have a large team of professionals working on projects such as the Aldi supermarket development; this collaboration between internal staff and external clients and numerous suppliers creates a significant email chain of documents.
The problem was three-fold:
- How do I share a document that I’ve personally received with multiple members of staff located in separate offices?
- How do I maintain a consistent naming convention for all emails that relate to a project?
- How do I store and then locate those emails at a later date?
What we did about it:
We developed an Outlook Add-In so that every email that was received, sent, replied or forwarded would allow the user to easily amend the subject line by pre-pending the name of the project to enforce a consistent naming format. The email could then be automatically stored in a central file location based on project name chosen. In this manner anybody within the Select Group can easily search and locate the email.
“say something here please perhaps limited budget, multiple versions of Outlook, hardware topology ….
Troy Aberline and Brian Emmett